Legal

Privacy Policy

Effective 24 September 2026

1. Who we are

EA Wealth Pro ("we", "us", "our") operates an Expert Advisor (EA) hosting platform for mobile traders. We host your mentor's trading strategies in the cloud and execute them on your own MetaTrader 4 or MetaTrader 5 brokerage account through our mobile app and mentor portal.

By creating an account, subscribing to a membership or using any part of the platform, you agree to this Privacy Policy.

2. Information we collect

Account details: your name, email address, password (stored only as a secure hash), two-factor authentication status and profile preferences.

Mentor and licence data: mentor ID, mentor contact details (including Telegram and WhatsApp where supplied), licence keys issued or redeemed, and the Expert Advisors attached to those keys.

Trading data: the broker name, server, account number and login credentials you supply when connecting a live or demo MT4/MT5 account. Credentials are encrypted and used solely to establish the trading connection you request.

Trade records: orders placed through the platform, entry, stop loss and take profit levels, lot sizes, symbols, timestamps and results, so your dashboard and audit logs stay accurate.

Payment records: subscription status, membership receipts and uploaded proof-of-payment documents. We do not store card numbers — payments are handled by bank transfer or crypto and verified by our team.

Usage and device data: app interactions, assistant conversations stored only on your device, and standard technical logs used to keep the service secure and running.

3. How we use your information

To operate your account, verify licence keys and activate mentor strategies on your connected trading account.

To execute, record and report trades on your behalf and to provide your dashboard, chart scanner, AI assistant and market news features.

To process membership payments, review proof-of-payment uploads and manage subscription overrides approved by the platform owner.

To communicate with you about your account, trade-execution notifications, platform updates and support requests.

To detect fraud, prevent abuse of licence keys, maintain audit trails and comply with applicable law.

4. How we share information

With your broker: we connect to your MT4/MT5 account through our trading infrastructure provider using the credentials you supply, strictly to place and manage the trades you configure.

With your mentor: your mentor can see redemption status of the licence keys they issued and the EA activity tied to those keys. Your broker credentials, banking details and identity documents are never shared with mentors.

With service providers: cloud hosting, AI model providers (used for the chart scanner, assistant and market news) and infrastructure partners who process data only on our instructions.

We never sell your personal information, and we never share it with advertisers.

5. Data security

Accounts are protected by hashed passwords, optional two-factor authentication and encrypted connections end to end.

Licence keys are single-use and locked to one platform, and every key redemption, approval and trade action is written to an audit log.

Access to member records is restricted to authorised platform roles, and mentor records are separated from member records.

No system is perfectly secure. Please keep your password safe, never share licence keys and contact us immediately if you suspect unauthorised access.

6. Your choices and rights

You can update your profile details, interface preferences and 2FA settings at any time in the app.

You can disconnect a linked MT4/MT5 account, which stops all automated trading on that account.

You may request a copy of your data, correction of inaccurate data, or deletion of your account and associated records, subject to record-keeping requirements for payments and audit logs. Contact us at the address below.

7. Data retention

We keep account, licence and trade records for as long as your membership is active and for a reasonable period afterwards for audit, dispute resolution and legal compliance.

AI assistant conversations are stored only on your device and are deleted when you clear the app's data or uninstall.

8. Changes to this policy

We may update this Privacy Policy as the platform evolves. Material changes will be announced in the app, and the effective date below will always show the current version.

9. Contact

Questions about privacy, data access or deletion can be raised through the in-app support channel or via the platform owner's admin contact.

Trading foreign exchange and CFDs on margin carries a high level of risk and may not be suitable for all investors. Read our Terms of Service before using the platform.